PURPOSE OF SERVICE
The main purpose of pre-service is to communicate with customers, allowing the customers to fully understand Keyled’s products. Besides, successfully assisting customer to make project planning and analyze system requirement can make our products best meet customer needs, at the same time, it also enable customers’ investment to play the greatest comprehensive economic benefits.
PRODUCT CONSULTATION
Fully understanding customer requirements and product using environment can help customer to know Keyled’s product, including product category, specification model, product performance, using environment and supporting facilities. Moreover, assisting customers to choose a matching scheme, such as: LED display type, control system, power configuration, signal cable and so on.
TECHNICAL SOLUTION
Supply technical solution for customers, including product selection, product appearance, circuit design and system components solution.
PROVIDE SOLUTION TO CUSTOMER
Supply solution for customer, involved of LED display size, specification confirmation, installation solution, distribution confirmation, communication solution and so on.
TRAINING SERVICE
The purpose of training is to make customer skillfully use Keyled’s LED display system and deal with some basic fault. Actually training has two steps. Firstly, you should accept the basic training which focuses on LED display basic principle in our factory. Secondly, the training at the installation site emphasizes the usage and maintenance of the LED display.
7X24 HOURS SERVICE
Alan Weng
Cell: 0086-18566775266
Skype: alanweng08
Email: alanweng@keyled.cn